Astounding Customer Service (by Dr. Tony Alessandra) is presented by Made for Success. This standalone audiobook app combines a professional audio recording with supplemental features for download-once, grab-and-go anywhere enjoyment.
Tony Alessandra walks you though the benefits of, and how to, train your employees to improve customer service.
The cost of training your employees to deliver Astounding Customer Service never exceeds the cost of losing a customer! If your company’s service standards are not high enough, you may be losing customers. Employees in all areas of your business can easily and quickly increase their customer service skills - from secretaries to managers to the CEO! Invest in this proven system and learn skills that will secure committed customers for your business.