• Chat with your customers
• Send rewards directly to customers’ phones
• View customer profiles
• See nearby customers and message them
• Give punches from your phone
• View feed of all customer activity
• Daily updates with new members
Just sign in with your flok credentials and manage your club on the go. If you run a small business and aren’t using flok yet, you should be! flok works with all business types to build customer loyalty. Get a custom app for your customers, digital punch card, rewards, messaging, social media integration, and more. flok is proven to increase visits, customer feedback, social activity, and purchases.
• Visits - Drive traffic to your business with a custom digital punch card, automated notifications that go out at the right time, rewards and messages, and email campaigns.
• Feedback - Stop bad reviews in their tracks! With flok, your customers send feedback privately using chat so you can answer questions and manage customer satisfaction before negative ratings go up.
• Social - Boost your social activity by automatically posting positive ratings, photos, rewards, and club activity to your social networks. Or have customers check in on Facebook to unlock a special reward.
• Purchases - Customers can purchase products or services right from the app. Customers won’t even need a wallet when they visit - just their phone!
“Our customers love the amazing opportunities flok offers and it has increased our sales – over a six-month period almost 20% of our salon services were paid by guests who used the flok app."
“flok is the best thing that has happened to my business. My customers are so happy with the program and I feel totally in control of customer satisfaction and overall business health.”
“The new flok app is changing the way I do business. Everything I need to keep my customers happy and coming back again and again is in my phone. I’ve seen an increase in repeat visits, positive ratings and reviews, and revenue.”
flok subscriptions include (varies by plan):
• Customer Loyalty Club
• Push Messages
• Digital Punch Card
• Customer Chat
• Beacon & Auto-Detect
• Automated Push Notifications