(1) breathe life into their business content by facilitating real-time updates to their websites, apps, as well as 3rd party websites which host their business content (e.g. Local listings sites). Create & Manage LIVE Blogs, Events, Menu / Catalog items, Media, & Location information.
(2) Facilitate phone calls /Text messages from business' website (PC & Mobile), and 3rd party web sites / apps
(3) Give Context to these Phone Calls / Text messages (Customer Name, Membership level, Recent interactions etc)
(4) Provide LIVE Reviews / Feedback from customers
(5) Create & send Promotions / Coupons / Offers
(6) Keep track of Social Pulse for this Business Location & More