The citizens can through the first version of this application to do the following :
1. Identify the role of the program and services offered by the program departments concerned to deal with the public
2. Identify ways to communicate with representatives of the program headquarters and its branches
3. Schedule appointment date based on the type of service by entering the civil id number.
4. Familiar with the terms and conditions for various services
5. Access to documents needed to complete the process
6. Query of the allowance received by the client by entering the civil number and PIN