The solution provides a prescribed process that is available off-line with synchronization to the back-office. As such, the transaction support is limited to the functionality written in the solution and customizations are costly to undertake. Care should therefore be taken to ensure that the customer needs offline access and that the transactional flow is sufficient for their requirements. That said, the use of surveys to enable ad-hoc data collection and the flexible driven process are major benefits. It is easy to deploy, easy to use and has a very low training overhead for end users.