The ITEL app guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an ITEL analyst. The app supports flooring, siding, asphalt roofing, and area rugs (imported and domestic):
• Flooring: ITEL will return a lab report with accurate retail replacement price for carpet, wood, vinyl, laminate, and pad/underlayment in just 30 minutes. Same-day service is also available.
• Siding and Roofing: ITEL will find the best available matches for damaged siding and roofing. Reports are returned within 30 minutes and include matching product information and photographs. Contact info is also provided for the closest distributors.
• Area Rugs: A Certified Rug Appraisal is returned to you by the next business day. Appraised value and Like Kind and Quality replacement products are included along with your submitted photos.
The app features:
• Offline use for areas with poor wireless coverage
• Fast and intuitive workflow: submit a test in just 5 minutes
• Instructions integrated into each screen
• Reports delivered to your device and e-mail
Getting started is easy:
1. Download the app.
2. Contact ITEL Customer Service at 800-890-4835 to register your account and order an ITEL Mobile Toolkit for flooring or roofing and siding. If you already have an app account, you can order the kit at supplies.itelinc.com.
3. Once you receive your kit, you’re ready for your first claim! The test fee for each claim is conveniently billed to the same account you use when sending samples to the lab.
Click the developer web site link for more information on how the ITEL app can help on your flooring, siding, roofing, and area rug claims.