RPLUS CRMAyya Vaikundar
5.0 Varies with device
RPlus CRM is a CRM(Customer Relationship Management) Software which manages CRM, Complaint, AMC and Service. This software has a web based version as well as mobile apps. RPlus CRM covers from lead till payment collection. Lead management has features like Campaign, Enquiry, Analyze Sales, Allocate Enquiry to Sales Executives etc. Sales executive can see the task/enquiries assigned to him on mobile apps. They can update the day to day activities like call, meeting, quotation against each enquiry. So the management will have the updated status of sales in the software. After sales you can manage service and amc. Amc service reminder will be displayed in the software so that you will get an idea what are the service you need to give to the customer. Also you can assign the service to service engineer. Complaints also can be created in mobile apps by engineer. Engineers can see their task or complaint or service in mobile apps. Every day the manager can allocate the task to engineer, if the engineer has mobile apps then they can update the status immediately. This software is very useful for service based industries as well as sales team.