Tentacle
Sunoray
1.4.6 Varies with device
Tentacle is a real-time cloud application for managing your outbound calls, lead-management and all your CRM needs. Easily upload your contacts on the web interface, create teams and start calling - within minutes!. Agents can add follow up remarks/disposition and assign calls between themselves as per rules defined by you.

This app communicates directly with dialer to make calls and after call completion it sends call status, duration and recordings* back to Tentacle.

Some Tentacle Features:
• Focused calling, work flow and standard dispositions ensure consistent calling, with a drastic increase in number of calls per agent per shift.
• Two minute setup! No hardware or software installation required.
• Monitor efficiencies of Campaigns/Lists real-time.
• Only single active record available for calling agent – no risk of holistic data exposure.
• Monitor agents and know whose leads never mature. Prioritize leads that are more likely to close.
• Convenient tools like Time Scheduler & Status Alerts.
• Allocate/Reallocate calls or follow-ups.
• Access from Smartphone, Laptop or Tablet, Tentacle works on your current device and lets you easily work your lists wherever you are.
• Call Recording*


* Call recording works on selected devices.

Content rating: Everyone

Requires OS: 4.0 and up

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