- QUESTIONING SKILLS: This Mind Map provides information on 'types of questions' and which are most / least useful. It also covers the three 'Levels' of questioning where you may need to delve into people's inner thoughts and feelings.
- LISTENING SKILLS: Information on what the 'indicators' are that someone is listening along with guidance on how to undertake 'Active Listening'. It also shows the difference between what we think the listening process is, to what it actually is!
- BARRIERS TO COMMUNICATION: Information on the thoughts, feelings, behaviours, attitudes and external factors that can prevent a message being effectively sent or received
- NON-VERBAL COMMUNICATION: This Mind Map shows how it's not WHAT is said but HOW it is said that makes the difference between effective and ineffective communication. It provides information on the positive and negative types of body language, but also some guidance on the potential dangers of trying to interpret it.
YOU CAN SEE THE FULL SUITE OF OVER 30 MIND MAPS, PLUS VARIOUS OTHER SETS AT LOWER PRICES AT:
LIMITED TIME ONLY - SET OF 30 MIND MAPS FOR £6.00 (HALF USUAL PRICE)
If you haven’t used mind maps before, they are very easy to read. Simply work outwards from the centre along the branches and sub-branches and read each key word or phrase as it grows out from the previous one. This means that as you read the branches growing from the centre towards the left hand side of the page, you will read from right to left, rather than left to right.
You can navigate the map simply by enlarging, moving and scrolling around it.
The key facts about each topic will be literally ‘at your fingertips’