While our Support Desk Services and Customer Satisfaction departments do a fantastic job of managing such issues, there is no denying that there are times where they can become overwhelmed and unable to respond as quickly as desired.
With Unified Status, you will no longer need to constantly check your emails, deal with voicemail or wait on hold. Download the app to receive real-time alerts and notifications as to the health and status of our programs.
Colored icons help you to easily determine the severity of the issue, and you can get more details by tapping on the product you are interested in. Support Desk Services will send you notifications and status updates through the app as they become available.
Go to "Product Info" for even more information. Here you will find links to self-help tools and additional training. Or maybe you don't have the product yet, but would like to learn more about it. Just follow the links to view product brochures or even contact a sales rep to discuss how this product or service can help your business.
Programs and Services currently monitored with this app:
• Interactive Ordering System (IOS)
• Mobile Ordering (MO)
• Business Center
Unified Status does not require any signup or login credentials. Just download the app, select the products and services you'd like to be alerted about, and you are good to go.
Yes, it's that easy.
Whether you are the store owner or a part time checker, you can stay up to speed on major issues and be informed when they are resolved.
**Please note that the alerts and notifications are currently only available for issues that affect all or the majority of users. We are currently unable to alert you of store-specific issues with this app.