Shep Hyken – Customer Service Expert
Get ready to experience Shep Hyken “on the go.” Tap into Shep’s world and you will learn how to create amazing customer experiences for both your customers and your employees.
Shep Hyken, CSP, CPAE is a best-selling author and hall-of-fame speaker who will share with you his latest articles, business tips, videos and more. He is the author of the Wall Street Journal and USA Today best-selling book “The Cult of the Customer” as well as numerous other books and business programs. His clients are a who’s who in the business world and include AAA, AETNA, AT&T, Abbott Laboratories, Anheuser Busch, American Airlines, American Express – and that’s just a few of the A’s!
Shep wants to help you create a Customer Service Amazement Revolution, where you deliver an amazing experience to both your customers and employees! With this app, Shep reveals some of his customer service lessons and tips that will help you build and sustain a customer service focused organization. It contains articles, videos and more.
Is this app for you? It is if your world revolves around customers. And if you’re like most of us, that’s exactly the group whom your world does revolve – because customers make business happen!
So, what are you waiting for? Download this app today and start to create your own Amazement Revolution!
- iPod Touch