This App contains 186 Skills needed to communicate effectively. These Skills describe the Behaviors to use when communicating with others.
Use this information to enhance your individual performance; or to help direct reports, colleagues, or others enhance their performance.
Use the following Eight Categories of Skills to identify critical communication Behaviors and Actions: basic writing, conflict management, dealing with difficult people, listening, negotiating, presentation skills, telephone communication, verbal skills. Each category contains several skills.
Use the Impact Section to determine communication accomplishments. There are questions to determine contributions, examples of results, and other information.
Use the Development Section to decide approaches for enhancing communication skills. There are several suggestions for personal development.
Use the Notes Section to Record Information to help you better manage your performance or the performance of others.
Website for Barbara Brown, PhD: http://WorkplaceSuccess.net
- iPod Touch