Discover how business owners and staff go beyond the norm to win business and ensure customer ecstasy, often at little cost or with minimum effort.
Based on Kym's "best-selling" book and DVD - The Future IS Customer Service, this application features customer service insights for those itching to excel.
Real-life success stories PLUS proven strategies you can employ in your business. Kym Illman's customer service stories will amaze you!
- iPod Touch