HelpDome
UAB aCoobe
1.0 0.8mb

This easy to use app lets helpdesk HelpDome.com users to receive and manage their tickets on iPhone. Get instant notifications about new ticketd directly to your iPhone anywhere you go.

Features:
- Push notifications. Specify either you want to get push notifications on new or assigned tickets;
- 3 ticket lists: Your tickets / Unnasigned tickets / Watched tickets;
- Assign or resolve ticket. Assign any person, respond or close by your own. E-mail notifications will notify your customers on ticket status;
- Search tickets. Get all tickets by any keyword on your HelpDome account;
- Ticket history. See full ticket history: who and when responded to the ticket;
- Create new ticket.

Full HelpDome features are available online on www.helpdome.com. Create your FREE account and start doing better customer support in few minutes!

Content rating: Rated 4+

Requires OS: 3.1

Supported Devices:
- iPad
- iPhone
- iPod Touch

...more ...less