This easy to use app lets helpdesk HelpDome.com users to receive and manage their tickets on iPhone. Get instant notifications about new ticketd directly to your iPhone anywhere you go.
- Push notifications. Specify either you want to get push notifications on new or assigned tickets;
- 3 ticket lists: Your tickets / Unnasigned tickets / Watched tickets;
- Assign or resolve ticket. Assign any person, respond or close by your own. E-mail notifications will notify your customers on ticket status;
- Search tickets. Get all tickets by any keyword on your HelpDome account;
- Ticket history. See full ticket history: who and when responded to the ticket;
- Create new ticket.
Full HelpDome features are available online on www.helpdome.com. Create your FREE account and start doing better customer support in few minutes!
- iPod Touch