My ITIL® +
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Amettis, consulting and tooling firm in IT Service Management, offers a new approach to ITIL® v3 in its 2011 edition.

"Everything you have always wanted to know about ITIL®, but you have never asked." Now on your iPhone!

Discover the five phases of service lifecycle through a transportation company E.T.I.C. (Enterprise of Transportation Inter-City), which will address the need for a typical customer, Mr. Smith.

The company will deploy a new bus line based on best management practices implemented by its Service Desk C.L.I.O. (Center of Logistics and IT Operations).

Come and discover with us the best practices from ITIL® 2011 version.

© Copyright 2011 Amettis. All rights reserved - Produced by Thomas Coudrais and Xavier Bovard.

Content rating: Rated 4+

Requires OS: 5.0

Supported Devices:
- iPad
- iPhone
- iPod Touch

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