This app is based on the best-selling book “The Renegade Server” by Tim Kirkland. The Renegade Server is a collection of tactics and techniques that help front line teams, managers and owners dramatically improve income by serving better, selling more and genuinely engaging customers.
This “Guest Profiler” app helps service teams identify unique Guest occasions, determine expectations and think creatively to deliver dazzling, unique, personalized experiences. Use it in staff or pre-shift meetings to teach servers, bartenders, managers and even retail or quick-serve counter personnel to view each customer as a unique individual with specific and individual needs, then customize the service experience to them.
- iPod Touch