Alcatel-Lucent IP Desktop Softphone
Alcatel-Lucent Enterprise
11.0.9 27.8mb

ALCATEL-LUCENT IP DESKTOP SOFTPHONE

Installed on an iPad or iPhone, this application offers business voice communications to remote and/or home workers through an emulation of the Alcatel-Lucent IP Touch 4068 phone and 8068 Premium Desk Phone.

CUSTOMER BENEFITS:
- Fully-integrated telephony solution
- Quick and user-friendly access to telephone facilities
- 8082 My IC Phone user experience for fast adoption
- Optimization of the employee's productivity
- Easy integration of remote and on-site workers, especially when desktop connection is the preferred communication mode
- Carbon footprint reduction
- Communications, connectivity and hardware costs control


FEATURES:
- Available on-site on wired Ethernet connection or WiFi
- Available off-site anywhere the user is able to connect the company IP network via a VPN (works on Ethernet, WiFi, 3G/4G cellular)
- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise provides voice communications on the iPad and iPhone
- Telephony is supported on any CTI environment (ex: Contact Center agent workspace, Desktop Application, TSAPI or specific CTI Toolbar)
- G.711 and G.729 codecs are supported
- Business mode or Contact Center agent mode
- Horizontal/vertical flip and zoom in horizontal mode on the iPhone
- User interface personalization
- Similar layout and keys as the Alcatel-Lucent 8068 My IC Phone set
- Call by name using the company directory
- Multi-language (English, French, Spanish, Italian, German and Arabic)

OPERATIONAL DETAILS:
- IP Desktop Softphone licence per user required on the Alcatel-Lucent OmniPCX Enterprise. Please contact your Alcatel-Lucent Business Partner to get these licences.
- Minimum requirement: OS iOS 6.1 or higher, iPad 2 minimum and iPhone 4s minimum
The installation and administration guides are available on the Alcatel-Lucent Technical Knowledge Base:
https://www.technical-knowledge-base.com/km/component/main

Content rating: Rated 4+

Requires OS: 6.1

Supported Devices:
- iPad
- iPhone
- iPod Touch

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