Excellent customer service gets noticed. Customers reward it with their loyalty, and their recommendations to others, bringing new customers. The effect can be viral.
Privat-360 is a tool that enables easy, efficient and speedy measurement of a company’s customer service. Privat360 is a user-friendly application that provides a detailed, objective assessment. The measurement is factual and the feedback offers profound analysis.
The result is a powerful report that serves to establish structured, targeted action for elevating customer service to the highest levels.