1.02 0.3mb

Snapshot gives your organization a real-time picture of contact center performance. Agents, supervisors and managers can quickly and easily view up-to-the minute data on queue and agent status as well as information from a third-party database such as your CRM system. Snapshot simplifies the monitoring of your contact center and allows issues to be addressed before they impact on customer service.

Content rating: Rated 4+

Requires OS: 5.0

Supported Devices:
- iPad
- iPhone
- iPod Touch

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