Cloud Intelligence (Silk Screen) – is a business intelligence application based on e Zhang Guan platform on IPAD client. It is a company-oriented management tool that automatically analyzes and displays real data in multi-level and multi-dimensional charts. It helps the company leaders manage business operations and understand employee performance in real time, and provides reliable data for strategic decision making. Silk Screen helps simplify your business.
Help evaluate employees’ service quality and improve service awareness and by displaying call details in any time period, including missed calls, response time, call backs
Evaluate company operation efficiency in several aspects including employees’ work reports and application processing efficiency.
Send out alarms when employee does not complete applications in required time period to improve work efficiency.
Help track sales opportunities and manage overall performances by sales pipeline, pre-sign customers, customer distribution, contract analysis and other sales related functions.
Guide and encourage employee behaviors, help them improve competitiveness, and therefore improve company operation efficiency.