iSKY ClearView - Resolve
1.1 3.6mb

ClearView - Resolve provides “user view” of our case management solution. Primarily, it involves opening a case from the perspective of a Customer Relations Agent, receiving and assigning a case just as a Service Manager might do and “working” the case, that is, contacting the customer, documenting actions taken, customer follow-up, etc. from the point of view of a Service Advisor.
It also gives flexibility of closing a case and the resultant communication(s) with the customer to confirm its resolution.
In addition to that, it offers reporting dashboard giving a summarized view of all critical reports.

Content rating: Rated 4+

Requires OS: 5.0

Supported Devices:
- iPad
- iPhone
- iPod Touch

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