ADP Service Connect
ADP, Inc
1.6 1.2mb

Service Connect Mobile, for ADP Dealer Services clients, puts answers and knowledge @ your fingertips. Stay connected to ADP Support from anywhere in your dealership, or when you are on the go. Create and update cases, receive alerts and push notifications, search knowledge sources, and contact your ADP Client Account Manager using your iOS mobile device. It's safe and secure, keeping your dealership information protected.

IMPORTANT: This app is for ADP Dealer Services DMS users only. Users are required to have ADP Service Connect release SX074 loaded on their DMS before successfully logging into this application.

Key Features Include:
• Review Support Cases
o My Open Cases
o My Closed Cases
o All Open Cases
o All Closed Cases
• Create New Support Cases
• View, manage and create alerts
o Create Dealer IT alerts based on application
o Create Dealer IT alerts based on location
• Search and view knowledge sources
• Contact your ADP Client Account Manager (CAM)
• Review and change system information
• Push Notifications
o Receive real-time case update notifications
o Receive real-time alert notifications

Security:
• This mobile application does not transmit or use any sensitive personal information
• Username and PIN protected
• Sessions time out based on inactivity
• Client number (CNumber) and user name login credentials are stored on the device when first entered
• PIN is required upon each login and is not stored on the device

Requirements:
• ADP Service Connect release SX074
• iPhone 4, iPhone 4S, or iPhone 5
• iPad 2 or higher, including iPad Mini
• iOS 4.3 or higher
• Connection to the Internet
• ADP DMS Username and PIN (setup in Service Connect desktop)

Content rating: Rated 4+

Requires OS: 6.0

Supported Devices:
- iPad
- iPhone
- iPod Touch

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