Lean Thinking for Optometry
Drawn from the "Lean" business philosophy of making multistep improvements, ODLean™ drives meaningful change across every aspect of your business, enhancing value flow without interruption. With guidance from ODLean™ you will be empowered to increase patient traffic, improve patient experience, increase staff satisfaction, practice productivity and realize greater profitability and patient capacity.
This unique and interactive program combines an exclusive iPad® application and a dynamic web portal to fully map your patients flow through your practice from check-in to check-out. The diagnostic will illustrate where constraints exist that are creating interruptions in patient flow. From here you can begin to understand specifically where improvements need to be made, guided by a series of questions aimed at identifying the root cause(s).