Earshot for Business helps brands more effectively manage, interpret, and respond to social media being created at or nearby designated locations.
Earshot provides retailers, hotels, restaurants, and consumer brands with the mobile tools and technology to convert eligible social media into real-time engagement opportunities and proximity-based insight. This leads to higher customer satisfaction, higher conversion rates, larger transaction size, and the ability to more efficiently staff social media teams to manage these interactions. As a new tool to compliment existing SMMS and social listening platforms, Earshot will now provide clients with a more effective way to manage inbound social media as both a real-time customer service channel and valuable source of proximity-based data and intelligence.
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