SAP Mobile Change Management – ChaRM
SAP Change Request Management enables you to manage your SAP Solution Manager projects from end to end. From change management and project planning, through resource management, to physical transports of changes from the development environment into the productive environment.
Change Request Management enables you to control changes within a system landscape from a central SAP Solution Manager system. It integrates SAP CRM business transaction functionality for managing requests for change, and in a process-oriented fashion extends and documents project control by integrating project planning from the processing of requests for change to the actual transport into productive systems.
Change Request Management includes a predefined set of workflows and processes which are all compliant with the recommendations provided by the IT infrastructure library (ITIL). This supports you when setting up an ITIL-compliant change management process in your company.
Zer01 has now developed an SAP add-on which is purchased through the SAP Store and deployed through Zer01. This add-on integrates with iApprove which is the mobile application that enables the functionality to perform approvals, view change request documents etc on your iOS device. For production or project landscapes operating across various time zones or pressures, the iApprove ChaRM mobile app has been developed for you. The mobile application iApprove, is available free of charge through the itunes store and should be downloaded prior to purchasing the single user licenses.
Contact Zer01 for initial discussion and steps. (www.zer01group.com)
- Enables change approvers/managers to quickly review change request information/attachments and approve these change requests quickly on a mobile device.
- iApprove increases SAP Change Management Productivity by reducing ‘wait times’.
- Ideal for SAP customers that have an offshore BAU support setup and approvers are in different time zones.
- Simple Installation with minimal configuration required.
- iPod Touch