Welcome to SETIA Membership System.
SETIA helps merchants like you, manage membership programs and client databases. No more hassle of maintaining your own records and making your own membership cards.
SETIA uses mobile phone numbers as member IDs and aggregates the data behind each ID.
With multiple merchant visibility on our portal (http://mysetia.com) for customer interaction and account checking, you may attract customers from other merchants and experience faster growth in membership base. Membership information only needs to be registered once. Customers already in SETIA can easily enroll as a member of your store by clicking the 'JOIN' button against your store name in the portal's merchant list. No more application forms to fill.
Transaction reports can be exported daily for easy tracking and reconciliation of accounts.
This is the platform on which your own Customer Loyalty programme uses as a base. With SETIA keeping tabs on your members' balance points/stored cash/discounts, you can be well focused on your business.
Rewards programmes will almost certainly yield the following:
ENCOURAGE repeat visits
ALLOW effective management of promotions
EASE the dissemination of information to your members
ASSIST in generating useful information to your store, which will in turn make for easier planning of effective marketing strategies
ENABLE you to analyse your customers' spending patterns and predict customer behaviour
Customer Sign-Up into the programme will only require 6 details.
First Name, Last Name, Mobile Number, Email Address, Gender, Date of Birth
Merchant chooses ONE of the 3 different types of programmes per chain (ie per group of outlets).
-> Fixed Discount System
-> Stored Points System
-> Pre-payment system (Customer prepays you and future purchases get deducted from this pre-paid amount)
How to get started.
Install the App, then email us at email@example.com the details of your business.
a) Business Name
b) Business Description
c) Admin Email Address (for emailing transaction reports and communications with us)
d) Business URL
e) Programme type (only one of the 3, can be used per merchant's chain. If you would like to use 2 different programmes, then they need to cover separate chains)
f) Phone number
g) Full Name, Mobile Number, and Email Address of Chain Manager
We will setup your Chain Manager account in 3 working days and email you instructions on how to setup the Store manager and the Cashier accounts.
Only the Store manager and Cashier accounts can access the transaction page in the app.
Per member charge applies and varies with number of enrollment per chain.