INNOVATE AND ACCELERATE: ADAPTING TO THE NEW IMPERATIVES OF OUTSOURCING
OUTSOURCING IS NOT WHAT IT USED TO BE. CUSTOMERS WANT DEALS THAT MAKE THEM WINNERS, WHILE PROVIDERS ARE PUT IN INCREASINGLY VULNERABLE POSITIONS BECAUSE OF TALENT SHORTAGE, GEOGRAPHIC IMBALANCES AND NEW COMPLIANCE AND PRIVACY GROUND RULES.
In other words, the global outsourcing industry is in the midst of a seismic readjustment – driven by two principle forces: the thirst to innovate and the mandate to accelerate.
Nexus 2014 will bring clarity to this new ‘force field of change’ by assembling the brightest thought leaders in global business services while using an ‘Americas-centric’ analytic lens.
The fourth edition of Nexus will sharply examine how to navigate into the uncertainty of 2014 – whether you’re an outsourcing customer, entrepreneur, investor, provider or trade/promotion agency. Our conference content format will examine four critical themes:
The CXO Circle: Whether a CTO, CIO or CMO – more and more chiefs are securing outsourcing partners to drive change, root out lethargic internal performers, and introduce captivating new ideas to their organization. We’ll hear from CXOs who are determined to make a difference.
Geographic Sprints: The Americas is divided into four unique regions that – for the first time at any major sourcing conference – will be examined in deep detail, with dedicated video-driven analysis and panel discussions. Prepare to see North America, South America, Central America and the Caribbean in a new light.
Expansion Equation: Just how much more room does Latin America outsourcing have to grow, and when will M&A activity really start to shape the market? Our analysis looks to uncover the next wave of market expansion by anticipating how captives, shared services centers and global sourcing providers will influence overall market scale and capabilities.
Innovate or Accelerate? Many outsourcing customers ask for innovation, but what they really want us a faster way of doing things. Are these two concepts one in the same? To what degree is disruptive technology bringing real innovation to processes and delivery? We’ll break it down with help from people who know the difference between the two concepts.
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