JD Edwards EnterpriseOne Manage My Service Orders Mobile Tablet application allows the service technician to view and manage a list of service orders assigned to them. They can view Service Order details, view photos, and attach new ones. Specifically, they can see the service order description, equipment, priority, planned start date and planned completion date. Customer and site information is also available, including contact information for the customer and a map of the location. They can update the service order status and actual finish date, view parts and labor, and view and add notes.
This application leverages functionality from the JD Edwards EnterpriseOne Service Management system.
Contact your IT department for the final step to configure this mobile application with your business data on your device. Instructions to enable mobile services for this application can be found through My Oracle Support at https://support.oracle.com.