MSI Workshop on Making Customer Centricity Profitable
KitApps, Inc.
1.0 20.5mb

Pete Fader, Co-Director of the Wharton Customer Analytics Initiative and a leading authority on customer centricity, will clarify this important concept and demonstrate how it can be more profitable than a product-centric approach. Learn how leading retailers, such as Walmart, Starbucks, Apple, and Nordstrom, stack up against each other and how these and other companies are implementing the tactical "building blocks" underlying customer centricity.

Content rating: Rated 4+

Requires OS: 6.0

Supported Devices:
- iPad
- iPhone
- iPod Touch

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