FieldOMobify works as a business manager for your field service business giving access to manage teams, territories, projects and sales.
Features of Fieldomobify:
As a service engineer,
• Receive customer calls/ incidents on your smartphone along with a complete call history with AMC details, notes on payments due, history etc.
• View all your calls on a calendar, set appointment reminders and reschedule appointments
• Update status of calls on the go and stop wasting time filling up manual Daily activity reports
• View customer locations on a map and get driving directions to the same. Plan your travel time efficiently
• Attach files / photos / videos to the call for off-site analysis
• Instantly capture customer feedback & signature on the service provided
• View important Messages from your organization with attachments like videos, documents etc.
• As a service head,
• Assign/schedule service calls to service personnel calls optimally with the help of their near real time location information
• Broadcast rich messages to your field personnel with ease. Attach videos/ manuals / instructions to messages
• Get complete call audit with location and time stamp
• Track the utilisation of your field personnel time – call response time, travel time, resolution time, out of office time, overtime - and correlate travel data with reports
• Get valuable insights on how efficiently field team is deployed and improve on the same.
• Benefit from accurate customer service data gathered from the field with little or no burden on the field force.
• Easily create and generate territories with streets, buildings or rural addresses.
Note :- If users want to access FieldoMobify App, kindly register on http://www.fieldomobify.com/ and after registration, user will get login credentials from there itself and based on those credentials , you will get an easy access of fieldomobify application.