VCM is a straightforward operational management system on a tablet or on your smartphone. It is designed to make life simpler by automating routine monthly tasks. It comes with an interactive user guide that tells you what to do, and more importantly why you need to do things.
- Completing and recording routine employee welfare visits
- Recording ad-hoc visits to employees
- Completing annual employee appraisals
- Completing and recording routine monthly customer visits
- Recording ad-hoc visits to customers
- Recording service issues and complaints
- Compiling site survey reports
- Completing Health and Safety risk assessments
All the features are supported by a user guide within the app which explains in greater detail what is required in the online forms. The guide also gives explanations of why the tasks are required, and the amount and type of information to include.
VCM will also meet the requirements of BS7499, BS7960, BS 7984, and ISO 9001.