Vembu CRM provides a single platform for your sales, support and marketing team to collaboratively engage with your customers. Vembu CRM App for Android gives your teams access to customer accounts on the go, wherever they are.
• View your support queues
• Assign priority to tickets
• Reply to customer tickets
• View tickets assigned to different groups
• Identify tickets from critical customers
• Manage tickets based on your role.
• Save unsent tickets automatically.
• Track the status of customer tickets.
• Enabling My Group Tickets and SLA Violation.
• Ticket Unlock feature.